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Business Studies XII

 

Mr R. John, PGT (Comm)

Date of submission: 24 June 2014

 

CHAPTER 1

NATURE AND SIGNIFICANCE OF MANAGEMENT

1. “Management is multidimensional”. Name two dimensions.

2. “Nothing is permanent in management”. Give one example.

3. If a manager is able to achieve the target of production of 5000 units but at higher cost. Is he

efficient or effective?

4. Give one example of job done by top management.

5. Give one example of job done by middle level management.

6. Give one example of job done by supervisory level.

7. Name economic objectives which management helps the organization to achieve.

8. “In order to be successful, an organization must changes its goals according to the needs of the

environment”. Which characteristic of management is highlighted in the statement?

9. Success of Dabbawaalas of Mumbai is an example of which aspect of management?

10. Name one personal objective of management to satisfy financial/social needs.

11. Name one social objective of management.

12. “Assigning duties, grouping, task, establishing authority and allocating resources required to

carry out specific plan” is one of the importance of management. Name the function.

13. Is planning, organizing, staffing, directing and controlling applied in organizations such as school,

club, restaurant, farming and steel plant? If yes, which characteristics of management does it

signify?

3 MARKS QUESTIONS

14. “Survival, profit and growth are important economic objectives, which management helps the

organization to achieve.” Explain.

15. Explain management as an Art/Science.

16. Discuss the social objectives of business.

17. What are the three categories of objectives of management?

18. Management should follow the “team-together everyone achieve more” policy. Briefly explain

this statement in the light of nature of management.

19. How can you explain that coordination is the essence of management?

4 MARKS QUESTIONS

20. Explain management as a dynamic function, an intangible force, a pervasive activity and a

continuous process.

21. “Management is regarded as a fully developed profession”. Do you agree? Give reasons.

22. Identify the function of management

(a) Motivating, communicating and supervising the employees.

(b) Finding out deficiencies in implementation of plans with results achieved.

(c) Recruitment and selection of personnel.

(d) Deciding objectives and policies to be followed in a company.

5 MARKS QUESTIONS

23. “Success of an organization largely depends upon its management”. Explain any five reasons

to justify the above statement.

24. Identify the level of management in performing the following tasks with reasons.

(a) Introducing a new product line.

(b) Devise a suitable advertising campaign to sell a new product/service a company is

launching.

(c) Get performance appraisal done.

(d) Deciding the capital structure of company

(e) Recruitment of daily wages labourers.

25. Explain in detail with the help of suitable examples the “role of management in 21st century”.

6 MARKS QUESTIONS

26. Explain the significance of management in running modern enterprise.

27. “Lack of proper management results in wastage of time, money and efforts”. Do you agree with

this statement? Give reasons in support of your answer.

28. “Coordination is needed at all levels of management”. Explain this statement taking into account

each level separately.

CHAPTER 2

PRINCIPLES OF MANAGEMENT

1. A and B are two employees working at same level. A is getting more salary than B for the same

working hours. Name the principle of management being violated.

2. If an organization does not provide the right place for physical and human resources in an

organization. Which principle is being violated?

3. An organization has specialist foremen workers. Name the technique of scientific management?

4. If a company is not giving adequate compensation for better performer. Which techniques

Scientific management is being violated?

5. The production manager of Godrej instructs a salesman to go slow in selling the product,

whereas the marketing manager is insisting on fast selling to achieve the target. Which principle

of management is being violated in this case?

6. State one positive effect of “Esprit De-Corps”.

7. Fayol points out the danger and cost of unnecessary labour turnover in one of his principles.

Name the principle.

8. Name that principle of Fayol which suggests that communication from top to bottom should

follow the official lines of command.

9. Different techniques were developed by Taylor to facilitate principles of scientific management,

one of them is ‘fatigue study’. What is the objective of this study?

10. Point out the job of “Speed Boss” under functional foremenship.

3 MARKS QUESTIONS

11. Keeping in mind the nature of principles of management explain the following points:

(a) Formed by practice and experimentation

(b) Cause and effect relationship

(c) Contingent

12. Mohan, a manager expects his subordinates to work only for the happiness and pleasure of

being in organization, which principle is overlooked and why? Give one violating effect.

13. Give any three distinctions & between ‘unity of command’ and ‘unity of direction’.

14. In a company there are four departments for finance, marketing, production and human resources development. Identify the principle of management and give its two advantages.

4 MARKS QUESTIONS

15. Which principle of management envisages that each group of activities having the same objectives

must have one head one plan? Explain the principle with the help of an example.

16. With the help of suitable example, explain the application of “Equity and order” principle of

management.

17. In each of the following cases which principle is being violated and how:

(a) When each division of the company does not have a separate plan of action.

(b) When a sales manager is not given the right to discount to the buyer necessary to

conclude a large sales contract which will be profitable for the company.

(c) When a manager awards contract for supply of raw material to particular party which

happens to be his relatives ignoring, other parties who can supply the same at cheaper

rates.

(d) When a subordinate habitually contacts higher authorities in the companies by passing

his immediate supervisor.

18. Which principle of management suggests that employees should be treated with “justice and

kindness”? Why is this principle essential in management?

5 MARKS QUESTIONS

19. Why does the principle of “unity of command” not hold good in the case of functional organisation.

Explain with the help of an example.

20. Identify the technique amd give reasons:

(a) When many specialist supervise each worker.

(b) When uniformity is introduced in material, machines, tools, method of work and working

conditions after due research.

(c) To determine standard time taken to perform a well defined job.

(d) Change in attitude of workers and management towards one another from competition

to cooperation.

(e) To find out one best way to do the job.

21. Explain how principles of management make an administration effective.

22. Explain the techniques of ‘simplification’ and ‘standardization of work’ as given by F.W. Taylor

bringing out their differences.

6 MARKS QUESTIONS

23. Do you agree with the view that Taylor’s principles of scientific management and Fayol’s principles of management are mutually complementary? If yes, give reasons.

24. Explain the benefit of following principles of scientific management with examples;

(a) Science not the thumb rule.

(b) Cooperation not individualism.

(c) Development of each and every person his or her greatest efficiency and prosperity.

25. Differentiate views of Taylor and Fayol regarding principles of management on the following

points:

(a) Unity of command.

(b) Focus

(c) Expression

(d) Applicability

26. Explain whether Talyor’s technique of scientific management are universally applicable giving

examples of at least techniques in support of your answer.


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